Senior Care Home Manager

3 weeks ago

Norwich, Norfolk, United Kingdom TRCGroup Full time

About the Role:

We are seeking an experienced and skilled Home Manager to oversee the daily operations of our care home. As a Registered Home Manager with the Care Quality Commission (CQC), you will be responsible for ensuring that our home provides high-quality care and support to residents, while meeting financial targets and maintaining full occupancy.

Key Responsibilities:

  • Provide leadership and direction to the home's staff team, promoting a culture of kindness, compassion, and empathy.
  • Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
  • Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
  • Manage the home's budget, ensuring financial targets are met and costs are effectively managed.
  • Develop and implement a strategic marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders.
  • Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
  • Oversee all records to ensure the home's administrative tasks are completed in a timely and efficient manner.
  • Continuously monitor and evaluate the home's performance, identifying areas for improvement and implementing necessary changes.
  • Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.

Requirements:

  • Previous experience managing a nursing home.
  • A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
  • Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
  • A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
  • Enthusiasm and passion for developing high levels of person-centred care.
  • Ability to actively participate in the growth and development of the care service.

What We Offer:

  • Comprehensive induction and training programme.
  • Opportunities for career development and progression.
  • Blue Light Card Scheme.
  • Fully funded DBS disclosure.
  • Annual NMC PIN renewal paid.
  • Excellent performance-related bonus.
  • Additional bonuses based on excess profit.
  • 25 days annual leave plus bank holidays entitlement.

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