Sales and Customer Service Manager

1 week ago


Belfast, United Kingdom Charles Tyrwhitt Full time

We're looking for a motivated and experienced Senior Sales Assistant to join our Belfast store team. As a key member of the sales team, you'll be responsible for driving store targets, coaching colleagues, and ensuring exceptional customer experiences.

About Us

Charles Tyrwhitt is a creative and entrepreneurial business that values collaboration and employee development. We offer a competitive salary, quarterly bonus scheme, uniform allowance, and a range of benefits.

Your Responsibilities
  • Drive store targets and manage customer appointments
  • Coach and develop the sales team to achieve excellent results
  • Assist with operational, compliance, and admin tasks
Requirements
  • Previous retail or hospitality experience
  • Strong selling skills and a passion for customer service
  • Ability to work 24 hours a week, including weekdays and weekends
Salary and Benefits
  • Competitive salary: £28,000 - £32,000 per annum
  • Quarterly bonus scheme
  • Uniform allowance
  • Range of benefits, including staff discount, cycle to work scheme, relocation packages, and a fun fund for social activities and team building events


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