Onsite System Expert

3 weeks ago


Stonehouse, Gloucestershire, United Kingdom DXC Technology Careers Full time

DXC Technology Careers is hiring a highly skilled Onsite System Expert to work in Gloucester. The successful candidate can expect a salary between £55,000 - £70,000 per annum.

About the Role

In this position, you will collaborate with a prominent organization that provides cutting-edge engineered systems and components to the automotive industry.

  • Provide on-site support to customers, including installation, maintenance, and repair of systems and equipment, ensuring optimal performance and quality.
  • Investigate and resolve customer complaints related to hardware setup, repair, upgrade, and maintenance, as well as complex installations and maintenance activities.
  • Instruct customers in the proper operation and maintenance of systems/equipment.
  • Refer customer concerns to the appropriate personnel/service areas for further action, analysis, and troubleshooting.
  • Serve as a liaison with customers on project-related administrative and technical matters.
  • Analyze system problem trends and prepare reports.
Benefits

This role offers a competitive salary, opportunities for career growth, and a chance to work with a leading organization in the automotive industry.


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