Customer Service Associate

3 weeks ago


Chester, Cheshire, United Kingdom Iceland Full time

About the Role:


We are seeking a highly motivated and enthusiastic Retail Assistant to join our team at Iceland. As a Retail Assistant, you will play a key part in delivering exceptional customer service and ensuring our stores run smoothly.


Key Responsibilities:



  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve sales targets and maintain high store standards
  • Contribute to the overall success of the store by participating in visual merchandising, stock management, and other store operations
  • Develop a strong understanding of our products and services, using this knowledge to make recommendations to customers and drive sales

About You:


To be successful in this role, you will need to be a team player with excellent communication and problem-solving skills. You will also need to be flexible and able to work a variety of shifts, including weekends and bank holidays.


As a Retail Assistant at Iceland, you will have the opportunity to develop your skills and knowledge, working with a supportive and connected team. We offer a competitive rate of pay, part-time hours, and the chance to become part of a dynamic and ever-growing company.


What We Offer:



  • A competitive rate of pay
  • Part-time hours to suit your lifestyle
  • The opportunity to develop your skills and knowledge in a supportive and connected team
  • A fun and engaging work environment

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Apply now to join our team and start your career with Iceland.



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