Customer Service Representative

3 weeks ago


Chester, Cheshire, United Kingdom Tesco Full time
About the Role

As a Sales Associate at Tesco, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our valued customers.

Key Responsibilities
  • Build strong relationships with customers, understanding their needs and preferences.
  • Provide expert knowledge of products and services to customers, making recommendations to meet their individual needs.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Participate in seasonal, community, and charity events to enhance customer engagement and loyalty.
  • Stay up-to-date with product information, promotions, and sales to provide excellent customer service.

What We Offer
  • A competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25.
  • A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours (12 hours minimum) if desired.
  • A range of benefits, including holiday pay, flexible working, and access to wellbeing services.
  • Uniform provided and policies to support you for all of life's moments, big and small.

Requirements
  • A passion for delivering great customer service and a smile.
  • The ability to build rapport with customers, making them feel welcome and valued.
  • Excellent communication and teamwork skills.

Why Join Us?
  • Be part of a diverse and inclusive team where everyone is welcome.
  • Learn new skills and take on new challenges in a dynamic and supportive environment.
  • Enjoy a range of benefits and rewards that support your well-being and career development.


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