Customer Experience Specialist
3 weeks ago
To be successful in this role, you should possess the following skills and qualifications:
- Strong understanding of digital customer psychology and behaviors in an online environment
- Ability to develop and implement effective promotional strategies
- Familiarity with digital marketing tools and platforms (Ideally Hybris)
- Expert understanding of CRM, email marketing, digital communications, and analytics tools
- Ability to analyze data to measure campaign success and make data-driven decisions
- Experience with pricing models, discounts, short-term vs long-term success, and ROI
- Ability to manage multiple complex campaigns and projects
- Excellent verbal and written communication skills
- Ability to communicate effectively with various departments and stakeholders at all levels
You should also have a degree in a relevant field and several years of experience in digital marketing or a related field.
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Customer Experience Specialist
3 months ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Eastleigh, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Collaborate with other departments to...
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Customer Experience Advisor
3 months ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Eastleigh, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a...
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Customer Experience Manager
1 week ago
Eastleigh, Hampshire, United Kingdom B&Q Full time**Job Title:** Customer Experience Manager**Location:** Southampton, Store Support Office**Salary Range:** £55,000 - £70,000 per annumJob Description:We are seeking an experienced Customer Experience Manager to join our team in a very exciting time. As a key member of our Proposition Development Team, you will be responsible for delivering market-leading...
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Customer Experience Strategist
3 weeks ago
Eastleigh, Hampshire, United Kingdom Talent Smart Limited Full timeJob Description:We are seeking a highly skilled Customer Experience Strategist to join our e-commerce team at Talent Smart Limited. As a key member of our digital marketing department, you will be responsible for developing and implementing customer-centric strategies that drive business growth and improve customer satisfaction.The ideal candidate will have...
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Customer Experience Manager
4 weeks ago
Eastleigh, Hampshire, United Kingdom Lambert Brothers Full timeKey ResponsibilitiesThis role involves providing a professional, customer-focused service to ensure customer needs are satisfied. The ideal candidate will have experience dealing with customer queries, building relationships, and utilizing CRM systems. They must also demonstrate our Company values and undergo a DBS check if offered the position.
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Customer Experience Advisor
4 months ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Eastleigh, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Service Specialist
2 weeks ago
Eastleigh, Hampshire, United Kingdom Tesco Partners Full timeTesco Partners is a dynamic and fast-paced retail company that is always looking for talented individuals to join our team. As a Customer Service Specialist, you will play a crucial role in delivering exceptional customer experiences and contributing to the overall success of our stores.About the CompanyWe are committed to providing excellent customer...
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Senior Customer Experience Manager
1 week ago
Eastleigh, Hampshire, United Kingdom B&Q Full timeJob DescriptionAs our Senior CRM Manager, you'll be a key part of our broader CRM & Loyalty team. Your focus will be on driving value from our customers at every stage of their relationship with us. You'll lead the definition, planning, execution, and reporting of our CRM strategy for the entire business, working closely with senior leaders across...
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Finance Support Specialist
3 weeks ago
Eastleigh, Hampshire, United Kingdom Marc Daniels Specialist Recruitment Ltd Full timeJob Overview: Our client, a specialist recruitment agency based in the UK, is seeking an experienced Finance Support Specialist to join their finance team. The successful candidate will have a strong background in finance or administration and excellent communication skills.In this role, you will be responsible for dealing with email queries, ensuring good...
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Retail Colleague
3 weeks ago
Eastleigh, Hampshire, United Kingdom Tesco Partners Full timeWe are looking for a dedicated and motivated Sales Assistant to join our team at Tesco Partners. As a Sales Assistant, you will play a vital role in delivering excellent customer service, achieving sales targets, and maintaining store standards.About the roleYour key responsibilities will include operating a cash register, processing transactions, and...
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Digital Experience Specialist
4 weeks ago
Eastleigh, Hampshire, United Kingdom Digital Ad-network Full timeJob Title: Digital Experience SpecialistCompany Overview:Digital Ad-network is a highly reputable company with global offices, known for pushing the latest solutions in online advertising.As a key member of our team, you will work to centralise our global ad operations, implementing correct processes and procedures to improve and streamline all...
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Customer Service Delivery Specialist
3 weeks ago
Eastleigh, Hampshire, United Kingdom Huntress - Maidstone Full timeAbout the RoleAs a Customer Service Delivery Specialist, you will play a pivotal role in ensuring the seamless delivery of our services. Your primary responsibility will be to act as the primary point of contact for clients, handling inquiries and scheduling services.Key Responsibilities:Coordinate and manage service schedules to ensure efficiency and...
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Coffee Experience Specialist
3 weeks ago
Eastleigh, Hampshire, United Kingdom Scoffs Group Full timeCompany OverviewScoffs Group is the largest Costa Coffee franchise in the UK, renowned for its commitment to quality and customer satisfaction.We are seeking a skilled Barista Team Member to join our team, someone who shares our passion for delivering exceptional experiences and crafting the perfect cup of coffee.Your Key ResponsibilitiesCrafting...
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Project Controls Specialist
1 week ago
Eastleigh, Hampshire, United Kingdom HAYS Specialist Recruitment Full timeAbout the RoleAs a Project Controls Engineer at HAYS Specialist Recruitment Limited, you will be part of a dynamic team that specializes in the treatment and disposal of nuclear waste. The successful candidate will join an established and growing team to provide project controls services, delivering cost management solutions for significant projects or...
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Customer Service Manager
4 weeks ago
Eastleigh, Hampshire, United Kingdom Keller Ford Lincoln Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager - HVAC Specialist to join our team at Keller Ford Lincoln.Salary: £60,000 - £75,000 per annum (dependent on experience)Job DescriptionEnsure the efficient day-to-day management of the Customer Service department, ensuring all staff are operating to company process and...
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Customer Support Specialist
4 months ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Eastleigh, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
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Customer Service Specialist
4 months ago
Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £30,000Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Eastleigh, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
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Customer Service Representative
4 weeks ago
Eastleigh, Hampshire, United Kingdom Huntress - Maidstone Full timeAbout the Role:As a Customer Support Specialist at Huntress - Maidstone, you will play a vital role in delivering exceptional customer service to clients in the pharmaceutical sector. Your primary responsibility will be to handle customer inquiries, provide product support, and manage orders efficiently.We are seeking an individual with excellent...
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Customer Service Coordinator
1 week ago
Eastleigh, Hampshire, United Kingdom Driver Hire Southampton Full timeJob Overview: We are seeking a skilled Administrative Support Specialist to join our team at Driver Hire Southampton. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our administration support systems.About the Role: This is an ongoing position working 5 days a week with the opportunity of a permanent...
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Experience Director
1 week ago
Eastleigh, Hampshire, United Kingdom B&Q Full time**Job Title:** Experience Director**Location:** Southampton, Store Support Office**Salary Range:** £55,000 - £70,000 per annumJob Description:We are seeking an experienced Experience Director to join our team in a very exciting time. As a key member of our Proposition Development Team, you will be responsible for delivering market-leading customer...