Customer Experience Advisor

2 months ago


Eastleigh, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Eastleigh, United Kingdom.

Key Responsibilities:
  • Provide exceptional customer service through various communication channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with other departments to ensure customer satisfaction and resolve complex issues.
  • Process customer orders and manage account information with accuracy and attention to detail.
  • Keep records of customer interactions and follow-up tasks to ensure seamless customer experience.
Requirements:
  • Previous experience in a customer service role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems, with the ability to learn new software quickly.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
Benefits:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities to enhance your skills and career progression.
  • Flexible working options to ensure a healthy work-life balance.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for the Customer Service Advisor position at beBee Professionals.



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