Department Head

2 weeks ago


London, Greater London, United Kingdom Selfridges Full time
Job Title:

Menswear Team Leader

Job Summary:

We are seeking a highly skilled and experienced Menswear Team Leader to join our team at Selfridges. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team members.

About the Role:

This is an exciting opportunity to lead a high-performing team in one of our flagship menswear departments. You will be responsible for:

  • Sales Growth: Develop and implement strategies to drive sales growth, including visual merchandising, inventory management, and promotions.
  • Customer Satisfaction: Ensure that customers receive excellent service, resolving any issues promptly and efficiently.
  • Team Development: Coach, mentor, and develop your team members to achieve their full potential.
Responsibilities:

You will be responsible for:

  1. Leading a high-performing team of menswear specialists.
  2. Developing and implementing sales strategies to drive growth and revenue.
  3. Ensuring excellent customer service, responding to customer feedback and complaints.
  4. Coaching and mentoring team members to improve performance and engagement.
  5. Managing inventory, visual merchandising, and store displays to maximize sales.
Requirements:

To succeed in this role, you will need:

  • A strong track record of sales leadership and customer service experience.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced retail environment.
  • Knowledge of menswear products and trends.
  • Ability to coach and develop team members.
Salary:

£50,000 - £60,000 per annum, depending on experience.

Benefits:

We offer a comprehensive benefits package, including:

  • Competitive salary and bonuses.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • A generous staff discount scheme.

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