Volunteer Referral Coordinator

3 days ago


Gloucester, Gloucestershire, United Kingdom Rethink Mental Illness Full time
About the Role

We are seeking a dedicated and organized individual to support our Gloucestershire Mental Health Countywide Assessor as a Volunteer Referral Administrator. This role requires a minimum commitment of 3 hours per week and involves traveling as necessary.

Key Responsibilities
  • Organize and file documents for the Gloucestershire Mental Health Service
  • Provide basic advice, guidance, and telephone support to individuals requiring signposting and onward referral
  • Upload documents to our systems
  • Follow up on 'On Hold' referrals, updating information as required
  • Provide updates to individuals currently on a waiting list for service
Requirements
  • Excellent communication skills
  • Basic IT knowledge
  • Able to relate to people from all backgrounds and remain non-judgmental
  • Understanding of the importance of confidentiality
  • Organizational skills
  • Good local knowledge of mental health support
About Us

Rethink Mental Illness is a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns, and advice and information. Our mission is to provide a better life for everyone severely affected by mental illness.

We welcome applications from everyone, including those with lived experience, LGBTQ+ individuals, people with disabilities, and those from Black, Asian, and Minority Ethnic backgrounds. We are committed to becoming an anti-racist organization and strive to ensure our recruitment process is fair and inclusive.



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