Administrative Support Officer

4 weeks ago


WestonsuperMare, North Somerset, United Kingdom Brook Street NMR Full time

Job Title: Administrative Support Officer

Job Summary:

We are seeking an Administrative Support Officer to join our team at Brook Street NMR. As an Administrative Support Officer, you will play a crucial role in supporting the enforcement of monetary orders and helping uphold justice.

Key Responsibilities:

  • Data Management: Inputting case details, processing paperwork, and assisting with telephone debt recovery to support court order enforcement.
  • Decision Making: Taking decisive actions regarding enforcement steps for defaulters.
  • Customer Correspondence: Answering inquiries, handling customer calls, and coordinating with agencies such as bailiffs, DWP, and employers.
  • Collaboration: Working with multiple teams and agencies to ensure judicial decisions are enforced efficiently, while offering guidance on court procedures.
  • General Administration: Managing routine tasks such as photocopying, faxing, filing, archiving, and handling office communications.

Requirements:

  • Excellent Communicator: Strong verbal and written communication skills to interact effectively with customers and external agencies.
  • Tech-Savvy: Confident using Microsoft Office tools like Outlook, Word, Excel, and Teams. Experience with bespoke government systems is a bonus.
  • Highly Organised: A detail-oriented approach, capable of staying organised and meeting targets in a high-pressure environment.
  • Reliable and Adaptable: A flexible team player who can shift between tasks easily and work efficiently under deadlines.

About Us:

Brook Street NMR is a leading recruitment agency, and we are committed to providing our clients with the best possible service. We offer a supportive and dynamic work environment, and we are looking for someone who shares our values and is passionate about delivering excellent results.



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