Comprehensive Administration Support Professional
3 days ago
Job Overview
We are seeking a skilled and flexible Administration Assistant to join our team at the Ashcombe Birth Unit. This exciting opportunity will enable you to provide a comprehensive reception and administration service for clients, visitors, clinical and non-clinical staff.
Main Responsibilities
- To maintain clinic lists electronically using the Medway System and CRIS, ensuring accurate data entry and timely updates.
- To book and outcome appointments, prioritizing patient needs and managing competing demands effectively.
- To acknowledge referrals from Community Midwives and book appointments as appropriate, demonstrating a proactive approach to case management.
- To work collaboratively within the multidisciplinary team, supporting colleagues and contributing to a positive working environment.
- To maintain high standards of customer care, delivering excellent service to patients, relatives, and carers.
About Us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is a leading healthcare provider, committed to delivering exceptional patient care and outcomes. As a forward-thinking organization, we value innovation, collaboration, and continuous improvement.
Your Skills and Qualifications
To succeed in this role, you will need:
- A background in administration, preferably in a healthcare or public setting.
- Clerical/administration experience, including filing and/or reception duties.
- Effective communication and interpersonal skills, with the ability to build strong relationships with patients, staff, and external partners.
- Good IT skills, including Microsoft packages, and proficiency in electronic patient record systems.
- An adaptable approach to work, with flexibility to respond to changing priorities and deadlines.
What We Offer
In return for your skills and experience, we offer a competitive salary of £22,000 - £28,000 per annum, depending on experience, plus excellent benefits and opportunities for professional development.
Salary Details
The estimated salary range for this position is £24,500 - £26,500 per annum, based on UK national averages for an administrative assistant in a similar location.
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