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Motor Claims Handler

2 months ago

Manchester, United Kingdom United In Recruitment Ltd Full time
Job Description

We are seeking an experienced Motor Claims Handler to join our team at United In Recruitment Ltd. As a Motor Claims Handler, you will be responsible for handling all aspects of motor claims, up to an individual handling authority, in accordance with company procedures and Legal Regulations and Protocols.

Key Responsibilities:
  • Proactively deal with cases, ensuring claims are managed to successful conclusion.
  • Log motor FNOL claims and make and assess liability decisions.
  • Process emails from suppliers and third parties, making payments to suppliers and third parties as necessary.
  • Maintain a case load, actioning where/when necessary, and set and amend reserves on files when necessary.
  • Assess FNOL claims for any fraud concerns and process claims evidence.
  • Ensure reserves are appropriately amended and maintain a regular review of inactive cases.
  • Maintain effective working relationships with colleagues and external parties.
Requirements:
  • Be adaptable and a good team player with the ability to communicate effectively.
  • Have good time management and organisational skills.
  • Be confident in handling telephone queries.
  • Have an insurer/defendant background.
Desirable Skills:
  • Have a sound understanding of motor claims processes.
  • Experience of handling some potentially fraudulent claims and/or personal injury claims and/or some involvement in the MOJ process.
  • The ability to negotiate best possible settlements and make sound decisions.