Tenancy Sustainment Officer Lead
4 weeks ago
Job Summary
Midlands Partnership NHS Foundation Trust is seeking a highly skilled and experienced Tenancy Sustainment Officer Lead to join their Transformation Team. As a key member of the team, you will be responsible for providing leadership and supervision to Tenancy Support Officers, working closely with multi-disciplinary teams to deliver specialist tenancy and housing-related support.
Main Responsibilities
- Provide a single point of contact for Tenancy Support Officers
- Lead and supervise Tenancy Support Officers, deputising for the Relationships, Contracts and Quality Assurance Manager as needed
- Work with service users with complex mental health needs to live independently and remain in their own home, or help them find alternative suitable accommodation
- Act as the main point of contact to answer queries and troubleshoot issues, including homelessness, evictions, and repair work with Health & Safety risks
- Collaborate with local authorities and housing associations to improve housing outcomes for patients
About Us
By joining Midlands Partnership NHS Foundation Trust, you will be part of a diverse and inclusive organisation that values its employees. We offer a range of benefits, including career development opportunities, excellent NHS Pension scheme, generous maternity and paternity leave, and flexible working arrangements.
Person Specification
Essential Qualifications
- Degree educated or equivalent experience in an operational field relating to Housing Support and/or Leadership and Management
- Demonstrate commitment to professional and personal development
- Evidence of/willingness to undertake training relevant to the post
Desirable Experience
- Experience of service/operational management, including monitoring performance
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