Tenancy Sustainment Officer Lead

4 weeks ago


Lichfield, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job Summary

Midlands Partnership NHS Foundation Trust is seeking a highly skilled and experienced Tenancy Sustainment Officer Lead to join their Transformation Team. As a key member of the team, you will be responsible for providing leadership and supervision to Tenancy Support Officers, working closely with multi-disciplinary teams to deliver specialist tenancy and housing-related support.

Main Responsibilities

  • Provide a single point of contact for Tenancy Support Officers
  • Lead and supervise Tenancy Support Officers, deputising for the Relationships, Contracts and Quality Assurance Manager as needed
  • Work with service users with complex mental health needs to live independently and remain in their own home, or help them find alternative suitable accommodation
  • Act as the main point of contact to answer queries and troubleshoot issues, including homelessness, evictions, and repair work with Health & Safety risks
  • Collaborate with local authorities and housing associations to improve housing outcomes for patients

About Us

By joining Midlands Partnership NHS Foundation Trust, you will be part of a diverse and inclusive organisation that values its employees. We offer a range of benefits, including career development opportunities, excellent NHS Pension scheme, generous maternity and paternity leave, and flexible working arrangements.

Person Specification

Essential Qualifications

  • Degree educated or equivalent experience in an operational field relating to Housing Support and/or Leadership and Management
  • Demonstrate commitment to professional and personal development
  • Evidence of/willingness to undertake training relevant to the post

Desirable Experience

  • Experience of service/operational management, including monitoring performance


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