Food Service Operations Manager

21 hours ago


King's Lynn, Norfolk, United Kingdom ESS Full time

About ESS: At ESS, we are passionate about delivering exceptional food and world-class customer service. We are seeking an experienced Catering Supervisor to oversee our catering operations for Defence on a full-time basis.

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Your Key Responsibilities:

  • Food Preparation: You will be responsible for preparing delicious food to the highest standards, ensuring that every meal meets our quality expectations.
  • Team Supervision: As a Catering Supervisor, you will supervise our culinary and catering teams to ensure seamless delivery of impeccable food and customer service.
  • Communication: You will communicate regularly with your line manager to monitor key performance indicators (KPIs) and targets, ensuring we continue to exceed expectations.
  • Brand Representation: As a representative of Compass Group UK&I, you will maintain a positive brand image and promote our values in everything you do.
  • Customer Liaison: You will work closely with customers to understand their needs and preferences, ensuring we deliver tailored solutions to meet their expectations.
  • Team Development: As a leader, you will support and train our teams, empowering them to excel in their roles and contribute to our success.
  • Process Implementation: You will implement and review processes to ensure we maintain the highest standards of quality, safety, and efficiency.

About the Role:

This is a full-time position, contracted to 35 hours per week, with an estimated salary of £32,000 - £40,000 per annum, depending on experience. If you are passionate about delivering exceptional food and customer service, have excellent leadership skills, and a passion for teamwork, we would love to hear from you.



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