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London, Greater London, United Kingdom Farrer & Co Full timeAbout the RoleFarrer & Co is seeking a skilled Credit Administrator to join our Finance team. As a key member of the team, you will play a crucial role in ensuring the smooth operation of our credit control processes.Key ResponsibilitiesGenerate regular credit control reminder letters, emails, and statements to clients, and follow up in a timely...
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Credit Administrator
2 months ago
Farrer & Co is seeking a highly organized and detail-oriented Credit Administrator to join our Finance team. As a key member of our team, you will be responsible for providing comprehensive support to our credit control team, assisting them in monitoring and maintaining a steady cash flow by collecting the Firm's debts efficiently and effectively.
Key Responsibilities:- Generating regular credit control reminder letters, emails, and statements to clients and following up in a timely manner.
- Reviewing 30-day reminder alerts, entering and maintaining relevant notes in the Collections system.
- Supporting the Credit Manager with the debt escalation process by drafting Letters Before Action for debts being passed over to the Recoveries team.
- Monitoring the credit control team inbox, dealing with queries promptly, and escalating issues as appropriate.
- Providing cover in the monitoring of the firm's bills bank account for incoming credits, making transfers as necessary in the online banking system, and banking cheques received in payment of invoices.
- Entering receipts into our practice management system.
- Taking card payments via the telephone from clients in settlement of invoices.
- Answering the Credit Control team helpline, dealing with queries, or passing them onto the appropriate person for follow-up/action.
- Assisting with electronic billing uploads for bill payments for clients using an e-billing system.
- Providing monthly statements of account to clients and/or Partners.
- Providing general administrative support as and when required.
- Opening and distributing team post.
- Confident user of IT systems, including Microsoft Office.
- Previous experience of working in an office environment would be desirable.
- Good communication skills and a confident approach.
- Proactive and prepared to use initiative.
- Ability to work well under pressure, remain calm, and deal appropriately with demanding and sometimes difficult clients.
- Excellent attention to detail.
- Excellent organizational skills with the ability to multi-task and prioritize work.
- Excellent, confident telephone manner and good communication skills both verbally and in writing.
- Team player with an enthusiastic manner.
- Working towards or having already obtained good grades at Advanced Level or equivalent, and 5 GCSEs (including English Language) at grades A to C/level 9-4.
- Maths and English qualifications to a high standard would be an advantage.
Farrer & Co operates an agile working framework, and this role will provide an excellent opportunity to gain experience within a busy finance team. You will have the chance to learn from the wider finance team, attend training, team meetings, and develop systems knowledge and skills. The role could provide an excellent foundation for a career in Finance.
Farrer & Co is an equal opportunity employer, welcoming applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic.
