Delegated Claims Technician

3 weeks ago


Leeds, Leeds, United Kingdom Markel International Services Ltd Full time

About the Role:

We are seeking a highly motivated and detail-oriented Claims Specialist to join our Delegated Underwriting team. As a Claims Specialist, you will play a key role in assisting the Delegated Claims Specialist in monitoring performance and adherence to expected standards, as well as assisting in the onboarding and offboarding of delegated claims authority agreements.

Key Responsibilities:

  • Review Bordereau's and MI from delegated schemes to monitor performance and adherence to expected standards.
  • Assist in the onboarding and offboarding of delegated claims authority agreements.
  • Assist in the renewal process of delegated claims authority agreements.
  • Provide feedback to the Delegated Claims Specialist to ensure that all relevant due diligence and contracts are continually up to date and remain fit for purpose.
  • Communicate with delegated service providers to develop positive relationships and knowledge of their business.
  • Monitor and update the delegated claims dashboard with new, renewal, and oversight activity.
  • Take ownership of administrative tasks related to delegated claims agreements.
  • Liaise with the wider claims team and stakeholders to offer good customer service.

Requirements:

  • Self-motivated learner with high attention to detail.
  • Strong written and spoken communication skills in English.
  • Good IT skills, including Microsoft Office and ability to use in-house systems.
  • Comfortable negotiating and extracting data from systems.
  • Experience within claims or underwriting/delegated underwriting.
  • Insurance knowledge is essential.
  • Ability to adapt to different workloads as required.

About Markel:

Markel Group is a Fortune 500 company with over 60 offices in 20+ countries, providing insurance, reinsurance, specialist advisory, and investment operations around the world. We value diversity and are committed to creating a workplace that is inclusive and supportive of all employees.



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