Customer Service Director

3 days ago


Harrogate, North Yorkshire, United Kingdom Applefields School Full time

We are seeking an exceptional leader to join our team as a Duty Manager at Harrogate Leisure and Wellness Centre. As a key member of our operational team, you will be responsible for the day-to-day management of the facility, ensuring that we maintain our high standards of customer service and safety.

">About the Job

This is an exciting opportunity to take your career to the next level and lead a team of dedicated professionals who are passionate about delivering exceptional customer service and promoting healthy lifestyles.

">
  • The estimated salary for this role is £42,000 - £52,000 per annum, depending on experience.
  • As a Duty Manager, you will have various responsibilities including marketing and programming, customer care, staff supervision, recruitment, training, and development.
  • You will work closely with our Operations Managers to achieve our business objectives and ensure the smooth running of the facility.
">Requirements and Qualifications

To be successful in this role, you will need to have some experience in the management of a large leisure facility, as well as the ability to communicate with and supervise a large and varied staff team. You should also have a further qualification in leisure or a related field, a current RLSS National Pool Lifeguard qualification, and a First Aid at Work qualification.



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