Reservations Agent
2 weeks ago
**About Us**
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide.
We work with big brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.
**What's in it for you?**
As part of the Aimbridge team, you'll have access to a suite of benefits, including:
- Hotel discounts portfolio-wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it's earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks – Allowing you to take time off for key life events
- Staff meals on duty
- Starting salary above national minimum wage
**A Day in the Life**
As a Reservations Agent, you'll be responsible for supporting the hotel pricing strategy, ensuring maximum revenue, market share, and the successful conversion of reservation enquiries from individuals and groups into materialised bookings.
You'll help with day-to-day relationships with local corporate bookers and utilise sales opportunities to maximise revenue.
Based in the Holiday Inn Stevenage, you'll be part of a team of passionate people who know that being the best doesn't always mean working around the clock.
**What We Need from You**
To be successful in this role, you'll be passionate about providing an exceptional guest experience and living through our brand standards.
At Aimbridge, we believe personality is key, so it goes without saying that you'll have bags of personality and a real flair for hospitality.
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