Client Relationship Manager

7 days ago


Barking, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

About the Position

We are looking for a highly motivated Customer Support Expert to join our team at beBee Professionals in Barking, United Kingdom. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences.

Primary Responsibilities

As a Customer Support Expert, your primary responsibility will be to provide timely and effective solutions to client inquiries and concerns. You will be required to:

  • Handle high-volume queries via phone, email, and chat.
  • Resolving issues efficiently and escalating when necessary.
  • Collaborate with other departments to ensure seamless delivery of services.
  • Maintain accurate records of client interactions and follow-up tasks.

Requirements

  • Previous experience in a customer-facing role is highly desirable.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Flexibility to work weekends and adapt to changing priorities.

Compensation and Benefits

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • Pension scheme and healthcare benefits.
  • Supportive work environment with clear career progression.


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