IT Security and Support Manager

2 weeks ago

Wilmslow, Cheshire East, United Kingdom True Worth Consulting Ltd Full time
Job Description

We are seeking a highly skilled IT Support and Security Manager to join our team at True Worth Consulting Ltd. As a key member of our IT department, you will be responsible for overseeing the company's IT systems and security, ensuring optimal service delivery and robust security protocols are in place.

Key Responsibilities
  • Lead and develop a team of IT support and security professionals, ensuring they are motivated and performing effectively.
  • Manage relationships with third-party IT service providers, ensuring service level agreements (SLAs) are consistently met and security standards are upheld.
  • Implement and maintain the company's Information Security Management System (ISMS) and security accreditations.
  • Take a proactive approach to incident management, ensuring swift and effective resolution of any IT or security issues.
  • Work with internal teams, from leadership to frontline staff, to ensure that IT and security systems support the business's operational goals.
Requirements
  • Strong leadership experience in IT support and security environments.
  • A solid understanding of cyber security frameworks (such as Cyber Essentials) and their practical implementation.
  • Experience in managing third-party suppliers and ensuring SLAs are achieved.
  • A proven track record in managing an ISMS.
  • The ability to remain calm and effective under pressure, especially during security incidents.
What We Offer
  • Career Progression: This role offers significant scope for growth within the business, with opportunities to lead larger projects and teams.
  • Supportive Culture: You'll be part of a collaborative, inclusive team that values diversity and empowers its people.
  • Flexible Working: While this is an onsite role, flexible working options are available to support your work-life balance.
  • Ongoing Development: You'll have access to training and development opportunities to further your skills and knowledge in IT and security management.

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