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Business Energy Expert
2 months ago
We are seeking a highly skilled and motivated individual to join our team as a Business Energy Expert. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and providing expert advice on energy solutions to our business customers.
Key Responsibilities:
- Provide first-class customer service and support to our business customers via phone, email, and face-to-face interactions.
- Utilize your knowledge and expertise to resolve customer queries and provide tailored energy solutions.
- Manage and adhere to service level and resolution targets for assigned customers.
- Collaborate with internal teams to ensure seamless customer experience and efficient issue resolution.
- Stay up-to-date with industry developments and best practices to provide expert advice and guidance to customers.
About You
We are looking for a highly motivated and customer-focused individual with excellent communication and problem-solving skills. You will have a strong understanding of the energy industry and be able to provide expert advice and guidance to customers. If you are passionate about delivering exceptional customer service and have a keen interest in sustainability, we would love to hear from you.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment with a team of like-minded individuals.
- The opportunity to work for a leading renewable energy company that is committed to making a positive impact on the environment.
How to Apply
If you are a motivated and customer-focused individual with a passion for sustainability, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you