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Business Energy Expert

2 months ago


Stroud, Gloucestershire, United Kingdom Ecotricity Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Business Energy Expert. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and providing expert advice on energy solutions to our business customers.

Key Responsibilities:

  • Provide first-class customer service and support to our business customers via phone, email, and face-to-face interactions.
  • Utilize your knowledge and expertise to resolve customer queries and provide tailored energy solutions.
  • Manage and adhere to service level and resolution targets for assigned customers.
  • Collaborate with internal teams to ensure seamless customer experience and efficient issue resolution.
  • Stay up-to-date with industry developments and best practices to provide expert advice and guidance to customers.

About You

We are looking for a highly motivated and customer-focused individual with excellent communication and problem-solving skills. You will have a strong understanding of the energy industry and be able to provide expert advice and guidance to customers. If you are passionate about delivering exceptional customer service and have a keen interest in sustainability, we would love to hear from you.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with a team of like-minded individuals.
  • The opportunity to work for a leading renewable energy company that is committed to making a positive impact on the environment.

How to Apply

If you are a motivated and customer-focused individual with a passion for sustainability, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you