Financial Services Administrator

1 day ago


Reading, Reading, United Kingdom ENGINEERINGUK Full time

Job Overview

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. As a Pensions Administrator, you will be working with over 1,400 pension schemes and their sponsoring employers.

Role Responsibilities

  1. Update relevant pension administration databases and systems.
  2. Handle Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC) queries.
  3. Receive and handle internal and external telephone queries.
  4. Perform manual benefits calculations.
  5. Amend and check non-financial work e.g. change of address.
  6. Assist the team with project-related work e.g. bulk mailshots to scheme members.
  7. Ensure accurate updating of time recording system (Virtual Office) and meet required utilisation targets.

Your Profile

  • Essential Criteria:
    • Good level of education with a minimum Grade 4/C in GCSE Maths and English, or equivalent.
    • Excellent organisational and planning skills.
    • Able to see projects/tasks through to completion within given timescales.
    • Able to follow instructions, procedures, policies and assimilate information quickly.
    • Enthusiastic, positive and flexible approach to work.
  • Competitive salary: £25,000 - £35,000 per annum (dependent on experience)
  • Participation in annual discretionary Bonus Scheme
  • 25 days holiday plus flexibility to buy or sell holiday
  • Flexible Bank holidays
  • Pension scheme, matching contribution structure
  • Healthcare cash plan
  • Flexible Benefits Scheme
  • Life Assurance cover, four times basic salary
  • XPS Rewards (offers High Street discounts)
  • Employee Assistance Programme
  • Access to a digital GP service
  • Paid volunteering day
  • Staff referral scheme


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