Customer Experience Manager

1 day ago


Castleford, Wakefield, United Kingdom Morrison Utility Services Limited Full time

We are looking for a skilled Maintenance Controller to join our team in Castleford.

The successful candidate will have experience in a similar role within the plant and fleet sector and be able to prioritise workload and work to deadlines.

Main responsibilities include supporting with the scheduling of statutory inspections, examinations, calibrations, and service events for all Plant & Vehicles, ensuring that "best cost solutions" are adopted for the provision of all maintenance events.

  • Contact customers to arrange and book compliance and service events, including MOT's
  • Process defect reports following a scheduled event and arrange remedial repairs as required
  • Process recharges in accordance with SLA's
  • Book external repairers and raise/process PO's for your nominated contracts

You will have effective communication and interpersonal skills and be able to use a number of internal systems.

Salary: £39,000 - £44,000 per annum.



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