Customer Experience Associate

2 days ago


Castleford, Wakefield, United Kingdom NEXT Full time
About the Role

We are seeking a dedicated and enthusiastic Sales Team Member to join our team. As a key member of our store staff, you will play a vital role in delivering exceptional customer service and driving sales.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every interaction is positive and memorable.
  • Assist customers in finding products, offering expert advice and recommendations.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Process transactions accurately and efficiently, maintaining a high level of cash handling security.
  • Participate in visual merchandising and stock maintenance activities, ensuring a visually appealing store display.

Requirements:

  • A great communicator with excellent interpersonal skills.
  • Able to work effectively in a fast-paced environment, adapting to changing circumstances.
  • Possess basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Demonstrate a passion for fashion and a keen eye for detail.
  • Flexible and willing to work varied shifts, including evenings and weekends.

What We Offer:

  • An estimated salary of £18,500 - £20,000 per annum, dependent on experience.
  • A comprehensive training program, equipping you with the skills and knowledge required to excel in your role.
  • Ongoing support and development opportunities, helping you grow professionally and personally.
  • A range of benefits, including 25% off most NEXT products, flexible working options, and access to our Sharesave scheme.


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