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Customer Service Representative

2 months ago


Worthing, West Sussex, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, offering recommendations, and providing excellent customer service.
  • Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
What We Offer
  • A competitive hourly rate of £13.00.
  • A 30-hour contract, providing a good work-life balance.
  • 30-35 days' holiday (pro rata) per year, allowing you to relax and recharge.
  • 10% in-store discount, enabling you to enjoy the benefits of shopping at Lidl.
  • Enhanced family leave, providing support for your loved ones.
Why Work at Lidl?

At Lidl, we value diversity and inclusion, and we welcome applications from individuals who share our passion for delivering exceptional customer service and working collaboratively as a team. If you are a motivated and customer-focused individual who is looking for a rewarding career in retail, we encourage you to apply for this exciting opportunity.