Accommodation Office Team Leader

6 days ago

Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.

Key Responsibilities
  • Communication
    • Establish and maintain effective communication channels with the store team and management to ensure seamless store operations.
    • Drive business priorities and initiatives through clear and concise communication.
    • Delegate tasks and responsibilities to team members to ensure efficient store operations.
    • Champion current business initiatives and promote a culture of open communication.
    • Provide clear and concise communication during store visits and management absence.
  • Customer Focus
    • Collaborate with the management team to enhance customer-focused culture in store and within the team.
    • Drive conversion, footfall, and service KPIs in store.
    • Adapt approach to meet customer needs and improve service.
  • Operations
    • Ensure a safe and secure working environment for self, colleagues, and customers by adhering to Health and Safety and Retail Risk legislation, policies, and procedures.
    • Support the management team in ensuring Health and Safety and Retail Risk training is completed and up-to-date for the team.
    • Complete price events and promotional activity in line with company communication.
    • Drive delivery process and productivity in line with company expectations.
    • Ensure daily replenishment and size availability checks are completed to company timescales.
    • Collaborate with the management team to action daily stockroom walkthroughs and identify product opportunities.
  • Visual & Commercial
    • Support the implementation and maintenance of exceptional company layouts, sale launches, and visual merchandising guidelines and standards.
    • Conduct daily walkthroughs in store, identifying areas that need visual attention in management absence.
    • Analyze data using company tools to ensure the Commercial File is up-to-date and opportunities are identified and acted upon.
  • People
    • Support proactive recruitment of the best team, ensuring a thorough induction is completed.
    • Develop and coach Sales Advisors, providing feedback in a prompt, constructive, and encouraging manner.
    • Able to have difficult conversations, acting in the best interest of the store and individual.
    • Competent in acting as a note-taker in formal meetings and knowledgeable on people processes.
    • Support a culture of recognition in store.
    • Encourage a diverse and inclusive culture where everyone feels included.
  • Cost & Budgeting
    • Aware of store performance and controllable costs within the store and actions needed to improve.
    • Check daily deployments to ensure staffing levels are sufficient to achieve store priorities and service KPIs.
    Behavioural Competencies
    • Accountability
      • Holds self and others accountable for the running of the store in management absence. Adheres to and enforces goals, policies, procedures, and work requirements.
    • Drives Engagement
      • Works with the management team to drive a culture where people are motivated to do their best to help the store achieve its objectives. Holds self to high standards of performance.
    • Effective Communication
      • Adapts communication content and style to the needs of others.
    • Planning & Prioritising
      • Plan and prioritise work to meet required store goals and priorities.
    What We Offer
    • Generous Benefits Package
      • 50% staff discount and uniform allowance.
      • RI Rewards - reducing Islanders' everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more with Reward Gateway.
      • Island culture - stores fitted with Kindness Cupboards to support Islanders with basic food and hygiene products if needed.
      • Family Hub - every family is unique, we support Islanders with all different family setups, enhanced maternity, paternity, adoption, and fertility treatment.
      • Giver Island - give as you earn scheme, a 'Giver Island' day each year, and matched funding.
      • Opportunities - progression focus throughout Retail & Head Office. Support with upskilling skills through on-the-job training and qualifications.
      • Pension - a contributory private pension scheme.
      • Holiday - 28 days paid holiday, inclusive of Bank Holidays. Also, the option to buy additional holiday for whatever the need.

We are an equal opportunities employer and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

  • Accommodation Office Team Leader

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Disclaimer: ANY-Web Ltd. Full time

    Job Title: Accommodation Office Team LeaderJob Summary:We are seeking a highly skilled Accommodation Office Team Leader to join our team at ANY-Web Ltd. The successful candidate will be responsible for leading the team in ensuring service delivery excellence, customer satisfaction, and order processing.Key Responsibilities:Client Relationship Management:...

  • Accommodation Office Team Leader

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Disclaimer: ANY-Web Ltd. Full time

    Job Title: Accommodation Office Team LeaderJob Summary:We are seeking a highly skilled Accommodation Office Team Leader to join our team at ANY-Web Ltd. The successful candidate will be responsible for leading the team in ensuring service delivery excellence, customer satisfaction, and order processing.Key Responsibilities:Client Relationship Management:...

  • Accommodation Office Team Leader

    6 days ago

    Milton Keynes, Milton Keynes, United Kingdom AWO Kreisverband Berlin-Mitte e.V. Full time

    Job Title: Accommodation Office Team LeaderWe are seeking a highly skilled and experienced Accommodation Office Team Leader to join our team. As a key member of our production team, you will be responsible for ensuring the smooth operation of our production process, maintaining high-quality products, and leading a team of production staff.Key...

  • Accommodation Office Team Leader

    5 days ago

    Milton Keynes, Milton Keynes, United Kingdom AWO Kreisverband Berlin-Mitte e.V. Full time

    Job Title: Accommodation Office Team LeaderWe are seeking a highly skilled and experienced Accommodation Office Team Leader to join our team. As a key member of our production team, you will be responsible for ensuring the smooth operation of our production process, maintaining high-quality products, and leading a team of production staff.Key...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom AWO Kreisverband Berlin-Mitte e.V. Full time

    Job Title: Accommodation Office Team LeaderWe are seeking a highly skilled and experienced Accommodation Office Team Leader to join our team. As a key member of our production team, you will be responsible for ensuring the smooth operation of our production process, maintaining high-quality standards, and leading a team of production staff.Key...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom AWO Kreisverband Berlin-Mitte e.V. Full time

    Job Title: Accommodation Office Team LeaderWe are seeking a highly skilled and experienced Accommodation Office Team Leader to join our team. As a key member of our production team, you will be responsible for ensuring the smooth operation of our production process, maintaining high-quality standards, and leading a team of production staff.Key...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.Key ResponsibilitiesCommunicationDevelop and implement effective communication strategies to ensure...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.Key ResponsibilitiesCommunicationDevelop and implement effective communication strategies to ensure...

  • Accommodation Office Team Leader

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe're seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.Key ResponsibilitiesCommunicationEstablish and maintain effective communication channels with the store...

  • Accommodation Office Team Leader

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe're seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.Key ResponsibilitiesCommunicationEstablish and maintain effective communication channels with the store...

  • Accommodation Office Team Leader

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.Key ResponsibilitiesCommunicationEstablish and maintain effective communication channels with the store...

  • Accommodation Office Team Leader

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will play a vital role in ensuring the smooth day-to-day running of our store.Key ResponsibilitiesCommunicationEstablish and maintain effective communication channels with the store...

  • Accommodation Team Leader

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe are seeking a highly skilled and experienced Accommodation Team Leader to join our team at River Island. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our stores, driving sales growth, and delivering exceptional customer service.Key ResponsibilitiesStore Operations: Oversee the...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom Annsummers Full time

    Team Leader Opportunity at Ann SummersWe're seeking a results-driven Team Leader to join our Milton Keynes store team. As a Team Leader, you'll be accountable for leading the success of the retail team and their performance. Your role will involve inspiring, coaching, and motivating team members to exceed targets and smash their goals.Key...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom Annsummers Full time

    Team Leader Opportunity at Ann SummersWe're seeking a results-driven Team Leader to join our Milton Keynes store team. As a Team Leader, you'll be accountable for leading the success of the retail team and their performance. Your role will involve inspiring, coaching, and motivating team members to exceed targets and smash their goals.Key...

  • Accommodation Team Leader

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe are seeking a highly skilled and experienced Accommodation Team Leader to join our team at River Island. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of the store, including managing staff, maintaining high standards of customer service, and driving sales growth.Key...

  • Accommodation Team Leader

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time

    About the RoleWe are seeking a highly skilled and experienced Accommodation Team Leader to join our team at River Island. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of the store, including managing staff, maintaining high standards of customer service, and driving sales growth.Key...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

    Client Services Team ManagerWe are seeking a highly skilled Client Services Team Manager to lead our team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for ensuring service delivery excellence, customer satisfaction, and order processing.Key Responsibilities:Client Relationship Management: Build and...

  • Accommodation Office Team Leader

    4 days ago

    Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

    Client Services Team ManagerWe are seeking a highly skilled Client Services Team Manager to lead our team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for ensuring service delivery excellence, customer satisfaction, and order processing.Key Responsibilities:Client Relationship Management: Build and...

  • Accommodation Office Team Leader

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Client Services Team Manager to lead our team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for ensuring service delivery excellence, customer satisfaction, and order processing.Key Responsibilities:Client Relationship Management: Build and...