Audi Sales and Customer Service Advisor

1 week ago


Ellesmere Port, United Kingdom Group 1 Automotive Full time

At Group 1 Automotive, we are seeking an experienced Sales and Customer Service Advisor to join our team at Audi Cheshire Oaks. As a valued member of our team, you will play a key role in delivering exceptional customer experiences and driving sales growth.

We offer a competitive salary of £23,877.57 per annum, plus benefits such as 33 days annual leave, retail discounts, gym discounts, and flexible pension scheme.

Main Responsibilities:

  • Handling inbound and outbound telephone calls to existing customers, providing a high level of customer service and building relationships to retain business
  • Responding to customer email enquiries and guiding them towards the service or product that best meets their requirements
  • To up-sell additional Audi products and meet targets and deadlines

The ideal candidate will have excellent communication skills, be customer focused, passionate about their work, and able to prioritise their workload and multi-task.


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