Pret Team Leader

3 weeks ago


Knottingley, Wakefield, United Kingdom Moto Full time
Pret Team Leader

As a Pret Team Leader, you will be the right-hand person to your Store Manager, empowered to run the unit like it's yours. Your role will be to deliver exceptional customer service, manage a team of colleagues, and maintain high standards of quality and cleanliness.

Key Responsibilities:
  • Lead a team of colleagues to achieve excellent customer service and brand standards
  • Maximize profit by driving sales and controlling costs
  • Process stock counts and orders
  • Partner with the Store Manager to set targets for the team
  • Coach and develop colleagues to improve their skills and performance
  • Respond to customer feedback and concerns in a timely and professional manner
What We Offer:
  • Annual bonus up to 3,455
  • Colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities, including funded qualifications, leading to the next step in the management team
Requirements:
  • Previous experience of leading or supervising a team is highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and ability to make decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

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