SaaS Solutions Leader

3 weeks ago


London, Greater London, United Kingdom Your Next Hire Full time £65,000
Key Responsibilities
  • Oversee the delivery of SaaS services, ensuring they meet or exceed service levels and KPIs.
  • Take ownership of Problem Management, identifying potential issues and addressing them to minimize impact on service delivery.
  • Use analytical skills to gain a 360-degree view of the service, identifying performance issues and opportunities for improvement.

The ideal candidate will have proven experience managing and improving service delivery processes in a SaaS or technology environment, with a strong customer focus and commitment to delivering quality service.



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