Head of Business Continuity Management

3 weeks ago

London, Greater London, United Kingdom Aztec Full time
Business Continuity Lead

Reporting to the Group Head of Operations, we are seeking a highly skilled Business Continuity Lead to join our team at Aztec Group. As a key member of our Business Continuity function, you will be responsible for defining and delivering our business continuity management strategy and leading the function's activities in developing and operating a comprehensive BCM framework.

Key Responsibilities:
  • Establish and lead an in-house business continuity function that delivers a best-in-class service.
  • Lead the strategic direction for the Business Continuity function, including the creation and delivery of BCM strategy, proactive identification of risks, and identification of continuous improvement initiatives.
  • Develop and implement a BCM framework, policies, procedures, systems, tools, and structures that deliver best-in-class solutions.
  • Define and refine key processes, methodologies, and approaches, including identification and mapping of important business services, impact tolerances, scenario testing, and resilience assessments.
  • Develop an approach to the execution of Business Impact Analyses to identify business continuity requirements and determine prioritized activities, maximum tolerable periods of disruption, and recovery objectives.
  • Perform BCM risk and threat assessments to understand potential threats to Aztec and identify unacceptable risks.
  • Work in collaboration with business areas to ensure that appropriate and robust BCM plans and procedures are in place for all in-scope business services.
  • Plan, deliver, and report on Strategic and Jurisdictional BCM and Crisis Management Tests according to Aztec policy.
  • Oversee and manage the execution and reporting of Business Area plan and process testing.
  • Play an active role in embedding BCM in Aztec, including supporting the design and delivery of BCM training.
  • Continuously evaluate the regulatory environment and BCM best practice to ensure that Aztec's BCM framework remains fit for purpose and meets all required regulatory requirements.
  • Assess Business Continuity and Resilience measures and controls of Aztec's suppliers to ensure that they have appropriate and proportionate capabilities in line with Aztec's requirements.

Requirements:

  • Experience in setting up a BCM Framework, delivering, and managing business-critical processes.
  • Proven experience of delivering 1LOD/2LOD Business Continuity/Resilience ideally within a regulated environment.
  • Practical experience in operational resilience, business continuity, or crisis management is crucial.
  • Previous experience of building, leading, and managing a Business Continuity function at senior leadership level in a 2000+ employee multi-jurisdictional organization.
  • Proven experience in developing BCM frameworks, policies, systems, and tools that add value to the business and effectively manage risk.
  • Robust IT skills with the ability to embrace opportunities for increased digital and automated technology to drive effective solutions.
  • An analytical, data-driven thinker with experience of creating, presenting, and driving metrics and reports.
  • Strong communication skills with the ability to develop collaborative networks and relationships to drive solutions.
  • Previous experience in a financial services company is highly desirable but not essential.
  • A detailed knowledge of BCM standards and practices (ISO, BCI), tools, and techniques of business continuity.
  • Understanding of Digital Operational Resilience Act (DORA).
  • Experience of implementing or working with digital BCMS and/or Crisis Management and communications tools would be an advantage.

Qualifications:

  • Certified Business Continuity professional (MBCI (BCI), CBCP (DRII) or higher).
  • 10+ years of relevant experience, at least 5 of which are in a Business Continuity specific role, preferably within a financial services environment.
  • Project management qualification such as Prince 2, APM, or Agile is of interest but not a requirement.

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