Ambulance Care Specialist

2 weeks ago


Kingston upon Thames, Greater London, United Kingdom HATS Group Full time
About the Role

The HATS Group is a leading provider of patient transport services, mental health support, and home-to-school transport solutions for children with special educational needs and disabilities (SEND). We are committed to delivering high-quality, patient-focused transport solutions with a fleet of over 800 vehicles.

We are seeking an experienced and skilled Ambulance Care Specialist to join our team. As a key member of our operations team, you will be responsible for providing safe and efficient patient transport services, ensuring the highest standards of care and compassion.

Key Responsibilities

  • Ensure personal and/or vehicle readiness and availability to attend cases and urgent, special or planned patient journeys.
  • Maintain regular communication with the Control team regarding updates and changes to personal and/or vehicle availability and movements.
  • Conduct safe patient transport with care and compassion to patients, including assisting other clinicians when appropriate and in line with the company scope of practice policy.
  • Complete and maintain full and accurate records for all patient movements, with particular emphasis on patient dignity and needs.
  • Liaise with other clinicians & health professionals and communicate information to all levels both internally and externally.

Requirements

  • Experience in patient transport or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of patient care procedures and protocols.
  • Valid driver's license and ability to drive a variety of vehicle types.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our patients and their families.


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