Ambulance Care Specialist
2 weeks ago
The HATS Group is a leading provider of patient transport services, mental health support, and home-to-school transport solutions for children with special educational needs and disabilities (SEND). We are committed to delivering high-quality, patient-focused transport solutions with a fleet of over 800 vehicles.
We are seeking an experienced and skilled Ambulance Care Specialist to join our team. As a key member of our operations team, you will be responsible for providing safe and efficient patient transport services, ensuring the highest standards of care and compassion.
Key Responsibilities
- Ensure personal and/or vehicle readiness and availability to attend cases and urgent, special or planned patient journeys.
- Maintain regular communication with the Control team regarding updates and changes to personal and/or vehicle availability and movements.
- Conduct safe patient transport with care and compassion to patients, including assisting other clinicians when appropriate and in line with the company scope of practice policy.
- Complete and maintain full and accurate records for all patient movements, with particular emphasis on patient dignity and needs.
- Liaise with other clinicians & health professionals and communicate information to all levels both internally and externally.
Requirements
- Experience in patient transport or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Knowledge of patient care procedures and protocols.
- Valid driver's license and ability to drive a variety of vehicle types.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- The chance to make a real difference in the lives of our patients and their families.
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