Customer Support Specialist
5 days ago
Job Overview:
The ideal candidate will be responsible for delivering exceptional customer service to clients via telephone and in-person interactions. This role requires a professional demeanor, effective communication skills, and the ability to work independently.
Key Responsibilities:
- Provide high-quality support to clients through timely and informative responses to their inquiries.
- Establish and maintain strong relationships with clients by being approachable, empathetic, and responsive to their needs.
Benefits:
- A competitive salary of £26,000 per annum is available for this position.
- Pension Scheme: A contributory pension scheme is available for employees to save for their retirement.
- Health cash plan for workplace wellbeing: A health cash plan is available to help employees manage their healthcare costs.
- Employee referral bonus: Employees who refer successful candidates to our organisation may receive a referral bonus.
- Holidays: 33 days' holiday per annum, including bank holidays.
- Christmas Shutdown: Our office closes for a week at Christmas time.
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