Executive Administrative Assistant

3 days ago


Warrington, Warrington, United Kingdom CV-Library Full time

We are seeking an exceptional Front of House Professional to join our team at CV-Library in Chester. This part-time position entails working 2-3 days a week, from 8am-5pm, on an ongoing contract with potential for permanence.

The ideal candidate will be based in the front-of-house area, serving as the primary point of contact for all clients, tenants, and colleagues. They will also support the workplace experience team and building manager in maintaining a seamless operation.

Job Description

Key Responsibilities:

  1. Provide exceptional service by welcoming tenants and guests, ensuring a five-star experience.
  2. Answer calls and emails promptly and accurately, addressing queries and resolving issues efficiently.
  3. Assist occupants and guests with queries and offer solutions to any problems they may encounter.
  4. Manage visitor sign-in and provide directions as needed.
  5. Accompany tenants and guests to available hot desks and meeting rooms.
  6. Book, prepare, and clear meeting rooms as required.
  7. Communicate relevant information and issues to the Front of House Manager and designated Facilities Management team.
  8. Maintain the front-of-house area's appearance, replenishing stock in kitchens and ensuring areas are tidy.
  9. Nurture relationships with all tenants in the building.
Requirements:

We are looking for candidates with customer-facing experience in:

  1. Hotels
  2. Restaurants
  3. Corporate environments
  4. Airlines
  5. Marketing/Events

We seek an enthusiastic individual who is committed to delivering a high level of service at all times. A friendly, professional, and bubbly personality is essential, along with impeccable presentation (black/navy suit, white shirt, black court shoes, tie for males). Excellent communication skills are crucial, as you will be interacting with high-profile clients.



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