Executive Administrative Assistant
3 days ago
We are seeking an exceptional Front of House Professional to join our team at CV-Library in Chester. This part-time position entails working 2-3 days a week, from 8am-5pm, on an ongoing contract with potential for permanence.
The ideal candidate will be based in the front-of-house area, serving as the primary point of contact for all clients, tenants, and colleagues. They will also support the workplace experience team and building manager in maintaining a seamless operation.
Job DescriptionKey Responsibilities:
- Provide exceptional service by welcoming tenants and guests, ensuring a five-star experience.
- Answer calls and emails promptly and accurately, addressing queries and resolving issues efficiently.
- Assist occupants and guests with queries and offer solutions to any problems they may encounter.
- Manage visitor sign-in and provide directions as needed.
- Accompany tenants and guests to available hot desks and meeting rooms.
- Book, prepare, and clear meeting rooms as required.
- Communicate relevant information and issues to the Front of House Manager and designated Facilities Management team.
- Maintain the front-of-house area's appearance, replenishing stock in kitchens and ensuring areas are tidy.
- Nurture relationships with all tenants in the building.
We are looking for candidates with customer-facing experience in:
- Hotels
- Restaurants
- Corporate environments
- Airlines
- Marketing/Events
We seek an enthusiastic individual who is committed to delivering a high level of service at all times. A friendly, professional, and bubbly personality is essential, along with impeccable presentation (black/navy suit, white shirt, black court shoes, tie for males). Excellent communication skills are crucial, as you will be interacting with high-profile clients.
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