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Operations Manager
2 months ago
Key Responsibilities:
- Collaborate with the Branch Manager to drive team motivation and performance, including line management of the operations team.
- Oversee all branch operations to ensure achievement of operational Key Performance Indicators (KPIs).
- Lead daily involvement in HR, performance management, succession planning, and recruitment, recognizing the value of the team.
- Ensure compliance with Health and Safety standards and promote a safety-first culture.
- Conduct stock takes and audits, manage the fleet, and maintain branch standards.
- Demonstrate behavior aligned with the Company's core values.
- Promote a customer-focused mindset within the branch.
Requirements and Qualifications:
- Leadership experience with high levels of focus, energy, and drive.
- Excellent communication skills to manage customer accounts, both cash and credit.
- Experience in managing stock takes and audits, with the ability to control stock and implement measures to do so.
- A solid background in Health and Safety.
- A passion for developing in the above areas, with a willingness to learn and grow.
What We Offer:
- Pension scheme.
- 22 days annual leave.
- Hapi benefits, including retail discount.
- Staff discount.
- Genuine career progression opportunities.