Regional Staff Coordinator

7 days ago


London, Greater London, United Kingdom Morson Talent Full time
Job Description

We are seeking a skilled and experienced Utility Workforce Manager to join our team in Bury St Edmunds. The successful candidate will be responsible for managing the workforce, ensuring that all tasks are completed efficiently and effectively.

The ideal candidate will have a proven track record of successfully scheduling staff (direct and contractors), achieving full utilisation of resources and updating scheduling tools or any new scheduling systems.

Key responsibilities include:

  • To safely and effectively schedule staff (direct and contractors).
  • Achieving full utilisation of the resources and updating scheduling tools or any new scheduling systems.
  • Operate work management tools such as MRS, GPS, and SAP to assist with the issuing and completion of work.
  • Raise and process purchase orders using SAP, including the generation of management reports.
  • Provide regular feedback to the Field Engineers and Field Staff Supervisors.
  • Liaise with other Directorates as necessary to ensure effective working at the Regional Office.
  • Support the investigation of customer complaints.
  • Record and coordinate Electricity Guaranteed Standards.
  • Record annual leave and other absence.
  • Liaise with Field Staff and update systems with timely information from site as required.
  • Liaise with Local Authorities regarding NRSWA and Section 74 issues.
  • Liaise with contractors to ensure compliance with section 74 of the New Roads and Street Works Act.
  • Raising or requesting Street Works Notices and Permits as appropriate.
  • Work as a team with other Delivery & Business Services Administrators, Field Staff Supervisors, and Field Engineers to ensure staff are effectively scheduled and fully utilised.
  • Ensure compliance with policies and procedures.
  • Be required to carry out a storm role during emergencies.

This is an excellent opportunity to develop your skills and experience within a dynamic and fast-paced environment.



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