Strategic Change Manager

2 weeks ago

Bristol, Bristol, United Kingdom Lloyds Banking Group Full time
About this opportunity

The Future Workplace team is responsible for defining the shape, size, and standards for our future estate. Working closely with divisions to understand their needs, the team translates business strategy, resource needs, and talent profile into a location strategy. This is considered alongside commercial data, including asset costs, lease values, pent-up demand for maintenance, and service costs to define an efficient approach to asset management.

This team plays a critical part in delivering our long-term strategy, including supporting cultural change.

The Strategic Change Manager will work in the Workplace Strategy team as part of the wider Future Workplace team. It is an exciting opportunity to join a diverse, enthusiastic, forward-thinking team who are located across the UK.

The team is at the forefront of driving real change across our estate and spearheading new ways of working.

The Strategic Change Manager will help drive continuous improvement in the Group's office estate, working on and supporting our 10-year location strategy and office transformation projects, aligned to the wider organisation and Group's objectives.

Key responsibilities
  • Location strategy: Supporting the Strategy Leads to coordinate and work with the space planners, data analysts, and 3rd party advisors to build a detailed location strategy for the group, developing robust business cases and location strategies assessing different options, ensuring we have the right buildings in the right locations to support the future of the bank.
  • Partner Management: Proactively engaging and forming relationships with the wider team and wider business senior partners to develop and agree location plans, reacting and leading emerging requirements, and ensuring the strategy is fully understood and any updates/changes are clearly communicated.
  • Management of Risks and Dependencies: Identifying risks and considerations associated with different options and data quality, calling out assumptions and dependencies to ensure the development of robust location strategies.
  • Change Management: Helping lead the business to improved ways of working, working with the wider team to implement sustained cultural change through improvements to the estate.
  • Storytelling: Taking a proactive and leading role in developing individual location strategies and business cases, as well as feeding into committee papers for Group Executive Committee, Group Cost Management Committee, and Future of Work Committee.
  • People and Self Development: Managing, motivating, and developing assigned team members to build a successful team.
What you'll need:
  • Change Management (Essential): Clearly defining the change being enacted and leading project teams and partners through the change journey.
  • Presentation & Communication (Essential): Strong presentation and storytelling skills, with an ability to articulate and present complex information simply to collaborators at all levels.
  • Critical Thinking (Essential): Strong creative and conceptual problem solver.
  • Partner Management (Essential): Skill at handling customer groups and balancing subtlety and tact with assertiveness.
  • Self Starter (Desirable): Takes the initiative to proactively drive projects and is comfortable working in a fast-paced environment, juggling multiple priorities.
  • Data Insight (Desirable): Confident in interrogating data to derive insights and develop opportunities.
  • Business relocations (Desirable): Understanding of planning considerations with regard to business relocations.
Why Lloyds Banking Group

Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working, and a wide variety of career opportunities – you'll find them all here.

Benefits:
  • A generous pension contribution of up to 15%.
  • An annual performance-related bonus.
  • Share schemes including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days' holiday, with bank holidays on top.
  • A range of wellbeing initiatives and generous parental leave policies.

This is a once-in-a-career opportunity to help shape your future as well as ours. Join us and grow with purpose.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us, you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow, and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us, which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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