Senior Residential Care Operations Manager

4 weeks ago


Croydon, Greater London, United Kingdom Christ The King Residential Care Homes Full time

At Christ The King Residential Care Homes, we are seeking an experienced and dedicated Senior Residential Care Operations Manager to join our team.

This is a full-time permanent position with a salary of £41,000.00 to £43,000.00 per year, depending on experience.

Job Description:

Key Responsibilities:

  • To oversee the day-to-day operations of our residential care home, ensuring that high-quality care is provided to all service users.
  • To work closely with our Regional Care Manager to ensure effective communication and handovers regarding the service.
  • To manage staff rotas, conduct inductions, and provide ongoing supervision and support to ensure staff competence and confidence in their roles.
  • To investigate complaints, take appropriate action, and report to the Director/Person-in-Control and/or CQC as required.
  • To maintain accurate records of financial transactions, including service user finances, and ensure compliance with regulatory requirements.

Service User Care:

  • To assess and meet the emotional, spiritual, physical, medical, and material needs of each service user, ensuring their dignity and well-being are maintained at all times.
  • To promote relationships that enable each service user to participate in the life of the local community to the maximum of their ability.
  • To arrange trial visits for potential clients, ensuring that they understand the manager's role and responsibilities.

Premises:

  • To ensure that fire regulations are complied with and advise the Director/Person-in-Control if there are any areas of risk.
  • To maintain the security of the premises and ensure good standards of hygiene and cleanliness are maintained.

Finance:

  • To monitor and control day-to-day expenditure within the home's budget limits, ensuring that funds are allocated effectively.
  • To ensure that service users are supported in retaining responsibility for their own finances, where possible.

Requirements:

  • Degree-level qualifications or equivalent experience in a related field.
  • Registration with the relevant professional body (CQC).
  • Proven track record of managing residential care services.


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