Business Operations Manager

4 weeks ago


Great Abington, United Kingdom HVAC Recruitment Full time
Job Summary
  We are seeking an experienced Contract Manager to oversee the headquarters of a leading pharmaceutical company at Granta Park, Cambridge.

  About the Role:
    
  • Manage hard and soft services, including cleaning, catering, and M&E works.
  • Lead a team of 3, comprising a Lead Engineer, Fabric Engineer, and Receptionist.
  • Oversee both planned and reactive maintenance to ensure smooth day-to-day building operations.
  • Evaluate performance and implement changes to meet high operational standards.


  Key Responsibilities:
    
  1. 1. Ensure compliance with health and safety standards while maintaining high levels of service.
    2. Work closely with clients and stakeholders to deliver excellent customer service.
    3. Manage vendor relationships and supervise third-party contractors.
    4. Develop and maintain strong relationships with clients, key stakeholders, and colleagues.


  About You:
    
  • Proven experience in a facilities management role, ideally with responsibility for both hard and soft services.
  • A good understanding of M&E systems (though a technical background is not essential).
  • Excellent leadership, organizational, and communication skills.


  What We Offer:
    
  • £50,000 - £55,000 salary package.
  • 25 days holiday + bank holidays.
  • Opportunities for further training, qualifications, and development.
  • A clear path for career progression into senior management roles.
  • The chance to work in a dynamic, fast-paced environment.


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