Business Operations Manager

3 weeks ago


Great Dunmow, United Kingdom Humres Full time

About Humres

Humres is a leader in the industry, renowned for delivering specialized solutions that prioritize efficiency and exceptional service. As an innovative company, we are seeking a skilled Business Operations Manager to oversee team performance, resolve administrative issues, and drive process improvements.

Key Responsibilities:

  • Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery.
  • Conduct quality assurance checks on applications and invoices to maintain compliance standards.
  • Investigate and resolve account queries, preparing supporting documentation as needed.
  • Generate weekly and monthly management reports for performance tracking.
  • Respond promptly to customer complaints, escalating issues when necessary.
  • Support the Commercial Manager in resolving commercial matters, including claims and final accounts.
  • Identify opportunities for process improvements to enhance efficiency and satisfaction.
  • Assist with month-end reporting, including billed works and turnover.

Requirements:

  • Experience in project support or administrative roles, ideally within construction or related fields.
  • Strong organizational and time management skills to handle priorities effectively.
  • Keen attention to detail, ensuring accuracy in documentation and reports.
  • Proficient in data management and communication tools.
  • Leadership qualities to motivate and guide a team towards shared goals.

What We Offer:

  • A competitive salary of $70,000 - $90,000 per annum.
  • Opportunities for professional development and training.
  • A supportive and collaborative team environment.
  • Potential for career growth within a well-established organization.

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