Business Operations Manager
3 weeks ago
About Humres
Humres is a leader in the industry, renowned for delivering specialized solutions that prioritize efficiency and exceptional service. As an innovative company, we are seeking a skilled Business Operations Manager to oversee team performance, resolve administrative issues, and drive process improvements.
Key Responsibilities:
- Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery.
- Conduct quality assurance checks on applications and invoices to maintain compliance standards.
- Investigate and resolve account queries, preparing supporting documentation as needed.
- Generate weekly and monthly management reports for performance tracking.
- Respond promptly to customer complaints, escalating issues when necessary.
- Support the Commercial Manager in resolving commercial matters, including claims and final accounts.
- Identify opportunities for process improvements to enhance efficiency and satisfaction.
- Assist with month-end reporting, including billed works and turnover.
Requirements:
- Experience in project support or administrative roles, ideally within construction or related fields.
- Strong organizational and time management skills to handle priorities effectively.
- Keen attention to detail, ensuring accuracy in documentation and reports.
- Proficient in data management and communication tools.
- Leadership qualities to motivate and guide a team towards shared goals.
What We Offer:
- A competitive salary of $70,000 - $90,000 per annum.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
- Potential for career growth within a well-established organization.
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