Service Performance Team Leader
3 weeks ago
Service Lead Role
Ambient Support Limited is seeking a skilled Service Lead to oversee the day-to-day operations of our supported living services in Bourne. As a Service Lead, you will be responsible for ensuring the well-being and independence of our service users, working in partnership with them, their advocates, family, friends, and significant others.
Key Responsibilities:
- Lead the operational performance of the service, identifying and escalating potential risks, and contributing to the management of safeguarding situations.
- Manage stakeholder relationships, including families, social workers, and other professionals.
- Oversee the financial management of each service user, including budgeting, utility bills, and rent.
- Develop and empower your team to deliver high-quality support, creating a positive work environment and promoting Ambient Support as a great place to work.
Requirements:
- Care Certificate, Diploma in Health and Social Care, or related qualification.
- Significant experience supporting people with learning disabilities or mental health issues.
- Awareness of diversity issues and non-discriminatory practice.
- Literacy, verbal, and numeracy skills.
Benefits:
- Flexible working, enabling work-life balance.
- Training and development opportunities.
- 'Refer a Friend' bonus scheme.
- 'Season Ticket' loan & 'Bike to Work' schemes.
- 30 days (pro rata) annual leave, inclusive of Bank Holidays.
- Membership of Health Service Discounts scheme.
- Free access to Employee Assistance Programme.
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