IT Service Delivery Coordinator

3 weeks ago


Salisbury, United Kingdom 83zero Limited Full time

83zero Limited seeks an IT Service Delivery Coordinator to join its team. As a key member of the EUS team, you will be responsible for managing the Software and Device Lifecycle processes for an extensive estate of over 40,000 devices. To achieve this, you will collaborate with vendors to determine their support states and roadmaps. The ideal candidate will have a proven track record in release and deployment management, possessing a deep understanding of service management best practices. Excellent communication and organisational skills are crucial, as you will engage and communicate with clients while maintaining accurate records of device maintenance and refresh plans. A certification in ITIL V3/4 Foundation is mandatory, with additional credentials such as ITIL V3/4 Expert or ITIL4 Managing Professional welcome. Successful candidates will undergo Security Check (DV) clearance, requiring continuous UK residency for at least 10 years. Compensation will be based on experience, estimated between £43,000 and £53,000 annually, taking into account location and qualifications.



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