Retail Operations Manager
6 days ago
Company Overview:
Deichmann is a leading retailer seeking an experienced Retail Supervisor to support the store management team in our Middlesbrough location.Salary:
Up to £12.64 per hour + non-contractual, hourly sales commission. A competitive compensation package that rewards performance and dedication.Job Description:
As a Retail Supervisor at Deichmann, you will play a vital role in delivering exceptional customer experiences and supporting the store team in achieving sales targets and Key Performance Indicators (KPIs). Your responsibilities will include leading and supervising the store team, opening and closing the store, managing cash handling and administrative duties, and providing excellent levels of customer service. You will also be expected to lead by example, recommending and promoting complementary products with each sale, and assisting management in achieving store sales targets and KPIs. Additionally, you will be responsible for ensuring the store is correctly merchandised, product displays are refreshed and inviting to customers, processing stock deliveries and transfers, and dealing with customer queries and complaints.Required Skills and Qualifications:
To succeed in this role, you will need previous retail experience, preferably as a supervisor, with strong interpersonal and communication skills. You must be self-motivated, with a positive and can-do attitude, able to take direction from management, and willing to approach and serve all customers. You will also need a methodical approach to completing daily tasks, including stock SKU management, and high levels of attention to detail. As part of a diverse team, you will be required to work collaboratively and flexibly, with the ability to adapt to changing circumstances. We are looking for someone who is driven to exceed monthly performance targets, with a commitment to delivering exceptional results and contributing to the success of the store.Benefits:
In return for your hard work and dedication, you will enjoy a fantastic opportunity to grow and develop within your retail career, with a focus on personal and professional development. This part-time, permanent position offers 20 hours of work per week, with flexibility to work any day (Monday-Sunday), making it an ideal opportunity for those seeking a balanced lifestyle. With a competitive hourly rate of up to £12.64 per hour, plus non-contractual, hourly sales commission, you will be rewarded for your efforts and achievements.-
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