Technical Support Specialist
24 hours ago
We are seeking a highly skilled Technical Support Specialist to drive technical acceptance of our advanced RF solutions for connected wearables and mobile devices. As a semiconductor company, we focus on designing, developing, and commercializing innovative RF Front Ends using cutting-edge technologies.
In this role, you will work closely with global mobile phone OEMs, providing hands-on support and expert guidance to drive technical acceptance of our solutions at customer sites. You will assist customers with evaluations and design-in efforts, ensuring seamless integration of our technology.
The ideal candidate has a strong RF engineering background with experience in customer-facing roles and a proven track record working with global mobile phone OEMs. You should have expertise in RF technologies, including testing, design-in, and performance evaluation.
We offer a competitive salary of $120,000 per year, pension contributions, company share option scheme, 25 days holiday + national holidays, weekly company lunches (Cambridge, UK), flexible work hours, and remote work options. We value diversity and are an equal-opportunity employer.
Responsibilities:
- Provide hands-on support and expert guidance to drive technical acceptance of RF solutions at customer sites.
- Assist customers with evaluations and design-in efforts to ensure seamless integration of our technology.
- Collaborate with internal teams to develop tools and create data to communicate the value of our solutions.
- Maintain a high level of organization to ensure timely task tracking and completion.
- Engage proactively with customers, addressing challenges and finding solutions with persistence.
- Act as a technical advocate, ensuring customer needs are met and promoting long-term product success.
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