Technical Support Professional
1 day ago
We are currently seeking a Technical Support Professional to join our team as a Scientific Instrumentation Specialist. As a key member of the service team, you will be responsible for delivering technical support to customers across the UK, ensuring that all equipment is functioning correctly and providing expert advice and guidance when required.
About the RoleIn this role, you will conduct site visits to diagnose and repair equipment, perform routine maintenance tasks and provide training and support to customers. You will also be responsible for attending technical or product training courses at manufacturing sites as required by business needs and utilizing available schematics, manuals, and technical resources to become proficient with the instrumentation.
The ideal candidate will have ONC/HNC in Electronics & Electrical Engineering or equivalent minimum, experience working as a Field Service Engineer – working at customer sites and undertaking field maintenance, repairs and installations on complex scientific instrumentation, and strong electromechanical aptitude with use of standard electronic test equipment.
Key Responsibilities:- Conduct site visits to diagnose and repair equipment.
- Perform routine maintenance tasks and provide training and support to customers.
- Attend technical or product training courses at manufacturing sites as required by business needs.
Estimated salary: £65,000 - £85,000 per annum.
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