Quality Assurance Officer

3 days ago


London, Greater London, United Kingdom John Charcol Full time
Job Summary

We are seeking a highly motivated and detail-oriented Quality Assurance Officer to join our Compliance team at John Charcol. As a key member of the team, you will play a crucial role in ensuring the quality of our files and adherence to regulatory requirements.

Key Responsibilities
  1. Conduct thorough file reviews to identify potential risks and quality issues.
  2. Develop and maintain a strong understanding of regulatory requirements and industry standards.
  3. Collaborate with the Compliance Manager to implement effective quality assurance processes and procedures.
  4. Provide timely and accurate reporting to the board on compliance matters.
  5. Assist in the development and maintenance of internal policies and procedures.
  6. Stay up-to-date with regulatory changes and industry developments.
Requirements
  1. Minimum of 2 years' experience in a regulated or financial services environment.
  2. Knowledge of FCA regulation and industry standards.
  3. Excellent IT skills and attention to detail.
  4. Strong organizational skills and ability to work at pace.
  5. Previous file review experience is a plus.
About Us

John Charcol is a leading provider of mortgage and financial services. We are committed to delivering exceptional customer service and maintaining the highest standards of compliance and quality.



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