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Quality Assurance Officer
2 months ago
Job Title: Quality of Service Officer
Job Summary:
We are seeking a highly skilled Quality of Service Officer to join our team at Essential Employment. As a Quality of Service Officer, you will be responsible for ensuring the highest standards of quality in our estate services.
Key Responsibilities:
- Conduct regular estate inspections and audits to identify areas for improvement
- Develop and implement quality control measures to ensure compliance with industry standards
- Collaborate with our caretaking and estate facilities teams to ensure seamless delivery of services
- Provide training and support to staff to enhance their knowledge and skills
- Monitor and report on quality performance metrics to inform business decisions
Requirements:
- Proven experience in quality assurance and control
- Strong knowledge of estate services and facilities management
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Highly organized and detail-oriented with strong problem-solving skills
What We Offer:
Essential Employment offers a competitive hourly rate of £21.92 and the opportunity to work with a dynamic and forward-thinking organization.