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Distributed Technical Support Engineer

4 weeks ago

Bournemouth, United Kingdom Verelogic IT Recruitment Full time
Job Summary:
Distributed Field Support Engineer needed for a leading IT recruitment agency. As a key member of our team, you will provide technical support to clients across the UK, attending customer sites to diagnose and resolve IT hardware and software issues. This role offers excellent opportunities for career growth and professional development.

Key Responsibilities:
• Provide technical support to clients across the UK
• Attend customer sites to diagnose and resolve IT hardware and software issues
• Work efficiently and proactively to meet service level agreements (SLAs)
• Collaborate with other engineers to deliver high-quality support services
• Participate in 24/7 coverage via a rota system
• Develop skills and knowledge in new technologies such as AV or Cisco

Requirements:
• Relevant qualifications and experience in IT support
• Excellent communication and problem-solving skills
• Ability to work effectively in a team environment
• Willingness to participate in ongoing training and professional development

What We Offer:
• Competitive salary (£40,000 - £60,000 per annum)
• Car allowance
• Security clearances
• Opportunities for career growth and professional development

About Us:
Verelogic IT Recruitment is a leading provider of IT recruitment services. We specialize in placing highly skilled professionals in various industries.