IT Support Professional

1 month ago


Abingdon, Oxfordshire, United Kingdom MaxAd Recruitment Ltd Full time

MaxAd Recruitment Ltd is seeking an IT Support Professional to join their friendly, fun and innovative IT team on a 9-month contract. The ideal candidate will have an understanding of providing excellent IT service delivery, IT systems administration and maintenance.

Key Responsibilities
  • Co-ordination of the provision of quality IT support services providing a technical point of escalation for incidents, requests, and problems.
  • Bring innovation to systems, ensuring IT services are proactively administered and maintained.
  • Deliver top-notch technical 1st to 2nd line support to end-users, promptly and effectively addressing hardware, software, and network issues.

The estimated salary for this role is up to £40,000 per annum. Reporting to the IT Service Desk Manager, the successful candidate will discover, develop, and implement efficient ways of supporting the IT service desk with attention to efficiency, security, and confidentiality being key requirements of the role.

Required Skills and Qualifications
  • Excellent understanding of IT service delivery - preferably ITIL.
  • Experience working in a cloud-first environment (SaaS, PaaS, AWS, Azure, etc.).
  • Experience in Google Workspace, AWS, MS365, Egnyte, Windows/Mac/Mobile device administration.

This is an excellent opportunity for an enthusiastic IT Support Administrator with genuine 1st and 2nd line experience to work with MaxAd Recruitment Ltd.



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