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Retail Team Leader

2 months ago

London, Greater London, United Kingdom Disabled Workers Co-operative Full time

About Us:

Disabled Workers Co-operative is a leading organization in the retail industry, dedicated to providing equal opportunities for disabled individuals. Our mission is to create a inclusive and supportive work environment that empowers our employees to thrive.

Job Summary:

We are seeking a highly motivated and experienced Retail Team Leader to join our team. As a key member of our retail team, you will be responsible for leading a team of sales associates and providing exceptional customer service. Your primary objective will be to drive sales growth, improve customer satisfaction, and maintain a high level of store appearance.

Key Responsibilities:

  1. Team Leadership: Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  2. Customer Service: Provide outstanding customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  3. Store Appearance: Maintain a high level of store appearance, including visual merchandising, inventory management, and store cleanliness.
  4. Sales Growth: Develop and implement strategies to drive sales growth, including promotions, events, and marketing initiatives.
  5. Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise.

Requirements:

  1. Experience: 2+ years of retail experience, preferably in a leadership role.
  2. Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  3. Education: High school diploma or equivalent required.

What We Offer:

  1. Competitive Salary: A competitive salary and benefits package.
  2. Opportunities for Advancement: Opportunities for career advancement and professional growth.
  3. Collaborative Work Environment: A collaborative and supportive work environment.