Retail Team Leader

4 weeks ago


London, Greater London, United Kingdom Sodexo Full time
Job Introduction

We're a dynamic team of food enthusiasts who thrive on delivering exceptional experiences to our customers.

As a Retail Team Leader at Sodexo Live, you'll be part of a fast-paced and innovative catering environment that's passionate about making every matchday a success.

We're looking for a driven individual who can lead by example, work closely with new teams, and bring a customer-focused approach to every aspect of the job.

Our ideal candidate will have previous experience in retail, excellent communication skills, and a proactive attitude that's essential for resolving conflicts and taking criticism in stride.

Key Responsibilities
  • Brief all catering team members prior to service to ensure seamless execution.
  • Complete stock sheets accurately and on time to maintain inventory levels.
  • Deal with customer complaints efficiently and professionally, always prioritizing a positive experience.
  • Carry out regular stock checks to prevent losses and maintain high standards.
  • Monitor the service of all alcoholic beverages to ensure compliance with regulations.
  • Perform any other duties that are reasonably requested by management.
The Ideal Candidate
  • Previous experience in retail is essential for this role.
  • Excellent verbal communication skills are crucial for effective team leadership.
  • A friendly yet professional demeanor is vital for building strong relationships with customers and colleagues.
  • A team player with the ability to resolve conflicts and take criticism is essential for success in this role.
  • Good attention to detail and punctuality are must-haves for this position.
  • Being proactive and taking initiative is key to driving success in this fast-paced environment.
Package Description

£ per hour

Flexible working arrangements available, including matchdays, non-match days, evenings, and weekends.



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